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And on top of that they expect me to pay more for them to repair their faulty product.I urge anybody considering purchasing a Creative product to consider a more reputable brand. So do they stand behind their product and send out a replacement part. NO.Here is a direct quote from the last email I received from their supposed customer support:Based on the description of the issue that you have provided, it appearsthat the USB cable of your ZEN Mozaic player needs to be scheduled for arepair or replacement.However, it will not be economical for you to ship it for arepair/replacement since you need to pay one-direction shipping cost.I suggest you purchase a compatible USB cable from local electricalshop.If you want to return it for repair/replacement, you may follow thislink to have an RMA issued for your productAll applicable fees will be assessed at the time that your RMA isprocessed in an effort to expedite the repair or replacement of yourproduct.So basically they admit that the product was faulty right out of the box. I only gave it one star because it is not possible to give zero. I for one wish I had listened to all the negative reviews on Creatives Customer "Support". Because this company will not stand behind the pieces of garbage they sell.Well since I am unable to comment on how well the product works, I guess I will have to base my review on their severe lack of customer service.My player came with a faulty USB cable. If you are considering buying this, you should move along to a better piece of equipment. It is apparent to even the stupidest person that if the player works fine with my friends cable, but not at all with mine, that it must be the provided usb cable.Nobody I dealt with at Creative seem to believe me and had me do all this nonsense garbage to figure out the "real problem" as they put it.After wasting several hours with their nonsense, they decided my original assesment was correct.
the zen worked for 5 minutes then stoped i returned it the next day but never heard any thing back i will never bye any thing like that from you again
It lets me store things like seasonal favorites without having them use system memory and sorting though them during the rest of the year. The Creative ZEN is superb as an MP3 and Video player. The sound is very good, but as in most, the ear buds are not the best, but I have replaced them and use a headset that better fits my need. for instance, I have created an SD Card that just has Christmas music on it. The 4GB model allows more than enough space for music that one likes to listen to all the time. The fact that is allows an SD Memory card is an added feature.
big screen (2.5") and good resolution (320*240)however, the sound quality is good but not great i got mine for $50, which is less than half the price of an iPod.
$179. Not refurbished, used, etc. Brand new just as you see it here.Wow. My stars are regarding the item. $399. Selling for a cool $399 here at amazon compared to the $179 you pay for it directly from the creative online store. My review concerns Amazon's price for the item, not the item itself. Brand new.
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